Who we are

About us – Elite Care Yorkshire (ECY) Limited is a family run business, providing quality home care and support initially in West Yorkshire. Our primary focus is ensuring that every service user not only receives excellent care but is also treated with dignity, respect, and compassion. We adopt a Person-Centred Approach (PCA) for our domiciliary care and support services. We assess your needs and goals, collaborating with you to provide personalised care based on your circumstances. We offer a number of home care and support services, delivered by our professional staff.

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We are the best in providing domiciliary and support care

Home Care and Support
94%
Specialist Care
88%
Assistive Care
87%
Care Consultation
90%
Customer Satisfaction
100%

Our Vision

To become the best care company in the region through setting up high standards of providing quality care services by hiring and developing multi-skilled staff.

Our Mission

To provide the best home care and support services to our service users, ensuring they maintain their independence and quality of life in their own home.

Our Aim

To offer home care and support services that are arranged with people's schedules and suits their individual needs to help them maintain their independence while treating them with respect and dignity.

Our Values

Our values are client satisfaction, dedication, honesty and openness, collaborative, empowered, transparency and accountability.

Our Objectives

We aim to achieve the following objectives:

01

Delivering a high-quality home care and support services

Treating service users with dignity and respect

02

Ensuring the privacy, confidentiality, security, health, and wellbeing of the service users

03
04

Promoting and respecting personal choice of the service user

Ensuring safeguarding of our service users

05

Working in a non-discriminatory environment

06
07

Promoting service users' independence

Appreciating service users’ feedback to improve our services

08

Developing awareness of company policies and procedures for making compliments, comments, and complaints

09